3 Benefits that Come with a Managed Service Agreement

May 21, 2024

Technology presents a significant challenge for businesses of all sizes, whether you're a quaint family-run shop or a swiftly expanding enterprise. The upkeep of technology—from hardware like computers and servers to software solutions and point-of-sale systems—is a perpetual task. This month, we aim to explore how managed IT solutions can optimize your resources by providing a straightforward, convenient, and cost-efficient alternative to hiring multiple in-house technicians.

Cost Savings with Managed IT

If you've ever hired technicians possessing the requisite skills, qualifications, and certifications to manage your business' technology, you're familiar with the considerable expense involved. Additionally, onboarding a new employee can bring hidden costs depending on your company's policies regarding benefits like health insurance and other perks, overtime, and internal growth. Managed IT delivers equivalent benefits to an in-house IT technician—or even an entire team of technicians—at a fraction of the total cost.

Time Efficiency with Managed IT

Timely resolution of technology issues is crucial to minimizing downtime, during which your business operates below capacity. Small and medium-sized businesses already compete with larger counterparts with more extensive workforces. Maximizing your team's productivity is critical. Managed IT provides dedicated support, ensuring swift resolution of any technology-related concerns.

Effort Reduction with Managed IT

Consistently efficient IT support is extremely important, but internal IT resources often face overwhelming demands. Even in a small business, the range of technology to manage can strain an organization. Outsourcing IT to a managed service provider can alleviate this burden, making workloads more manageable.

Recognizing the Significance of IT

At First Column IT, we comprehend the critical role technology plays in facilitating the success of any organization. We recognize that your business was founded on a vision to serve the Northern Virginia community with top-notch goods or services. Don't let IT challenges impede your ability to deliver competitive offerings to your customers.

To improve your chances of reducing downtime and improving productivity, contact us today at (571) 470-5594.

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Boost Compliance and Security with Email Archiving

When you send someone within your business an email, the expectation is that they will read it and respond accordingly. Unfortunately, messages can sometimes slip through the cracks, especially for small businesses with limited staff and an impossible workload to keep up with. If you primarily use email to communicate with your team, you need an email archiving system that can help ensure lost emails aren’t setting your business up for disaster.

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If your business relies on its digital infrastructure—and nearly every modern business does—you know that downtime isn't just an inconvenience; it's a direct hit to your revenue, reputation, and productivity.

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Tip: Identifying Opportunities

We've all heard the saying, “Opportunity knocks only once." While it sounds like something a wise man would say, it’s not always true. For business owners, opportunity is everywhere, but it doesn’t stand on a corner spinning a flashy sign. The real skill is learning how to identify it and, more importantly, how to take advantage of it.

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