Welcome to the First Column IT Tech Blog

HomeBlog
Choose a Managed Services Provider Over a Typical Computer Repair Company

Choose a Managed Services Provider Over a Typical Computer Repair Company

December 18, 2023

If your business needs to revisit its technology management model, look no further than a managed service provider. Let’s discuss some of the notable benefits of working with a managed service provider—benefits that are demonstrable and impactful enough to shift the trajectory of your business moving forward.

But first, a quick look at what a managed service provider actually does and the value they provide.

Why Are Managed Services All the Rage?

Managed services consist of a business model in which your organization outsources IT management to a third-party provider. This provider has expert technicians on hand who can work to proactively address issues and prevent them from escalating into major problems. Managed services also help your business optimize for efficiency and productivity by preventing issues from interfering with workflow and assisting employees as needed.

Managed services were considered a niche category of business, but these days, there are providers who build their entire business model around supporting other businesses—and it works, providing win-win solutions for both parties involved.

How to Identify an MSP

If you’re looking in the AREASERVED community, well, look no further; we’re the go-to managed services provider around. If you’re not convinced, consider looking for the following traits:

  • MSPs tend to operate remotely for the most part, only scheduling an on-site visit for work that requires such hands-on attention. This keeps distractions to a minimum so your team can focus on their work.
  • MSPs can offer subscription-based models to give companies more options for their services. This keeps IT maintenance costs lower than they typically would be, and the lower cost makes for a better budget management tool.
  • MSPs can customize their solutions to fit specific needs and price points. This means that companies will not overinvest their resources into solutions they don’t want or need.
  • MSPs offer support 24/7/365, meaning that there is always an option to get in touch with your provider thanks to remote capabilities.

Furthermore, MSPs can help you radically improve your existing IT infrastructure to address challenges present for legacy systems and inefficiencies. MSPs have staff dedicated to helping teams strategize in this way.

In some cases, your existing IT employees might be able to handle maintenance of existing systems, but they don’t have the time to address some of the more future-minded planning that is necessary in today’s highly competitive business environment. MSPs can help to pick up the slack in whichever part of operations your business needs.

And, finally, MSPs have existing relationships with vendors that businesses can leverage to their advantage. From procurement to support, MSPs can assist with any vendor relationship management.

Are You Convinced of the Value of Managed Services?

Are you ready to commit to an MSP’s services? First Column IT is here to assist you. To learn more, reach out to us at (571) 470-5594.

Previous Post
January 21, 2023
The IoT is Intriguing, but is it Right for You?
The Internet of Things has been one of the most talked about technologies over the last decade. So much so, that many businesses want to do what they can to utilize this new technology for the betterment of their business. The Internet of Things, however, can have positive and negative effects on your business. In this month's newsletter, we'll take a look at the good and bad the IoT can provide for your business.
January 20, 2023
It’s Not Worth Having a Backup Solution if it Doesn’t Follow These Fundamental Rules
We focus pretty heavily on data backup as an important solution that all businesses should use, and for good reason. It can be all the difference between losing your business’ future or preserving it. We know you don’t like to hear it, but investing in a proper data backup solution is well worth the cost, even if you never have to use it.
January 19, 2023
How Data Gets Stolen (Even When Security Measures are in Place)
We talk a lot about best practices that you and your entire workforce need to follow in order to protect yourself, your business, and your customers from data theft. From ensuring that you have strong, unique passwords and making sure two-factor or multi-factor authentication is applied to all of your accounts, to keeping your endpoints updated, a lot of prevention is considered the barest necessities of cybersecurity. It’s worth understanding just how clever cybercriminals are, and just how easy it is to slip up and lose control over your own information.

Have a project in mind?

Start with our free consultation. We will provide a detailed proposal and firm quote based on your specific IT support needs. All at a predictable monthly cost per seat.
Free Consultation - Sign Up Here