Sometimes the scariest part of running a business is not knowing what tomorrow will bring, particularly when it comes to your IT. Break-fix IT is one of the leading causes of anxiety amongst small business owners, but it doesn’t have to be. Managed IT offers a reprieve from the chaos and the unknown so you can be confident about the direction your business is heading.
Here are three ways managed IT proves it’s the standout way of managing your business technology.
Unpredictability might be the spice of life, but when it comes to your IT, you should want no part of it.
Downtime and disruptions to operations are a big reason why the break-fix IT model is, well, broken. Since you’re allowing systems to break down before you repair them, you’re actually suffering twice: once when you pay the repair bill, and again on the downtime costs and lost sales. An ill-timed hardware failure could disrupt your business so badly that you’re set back months in terms of lost productivity—especially if data loss is in the picture, as it so often is.
Since managed IT aims to prevent these issues in the first place, you’re dodging all the unpredictability that comes with them, and that’s huge.
A break-fix IT company basically operates around two key principles: you don’t know how to stop technology problems, and you are okay with paying to make the problem go away, no matter how much that price tag is.
You shouldn’t accept these two principles with your company’s technology management. First off, you have more power than you know to stop technology issues, and it mostly boils down to proactive maintenance and monitoring. Second of all—and this is what break-fix IT companies don’t want you to know—is that preventing problems in the first place is much better for your budget compared to waiting for them to escalate into something more serious.
That’s right; not only do break-fix IT providers benefit from your misfortune, but they actively profit from never truly preventing a future problem. How can you trust a business model like that?
These days, people pay a premium for peace of mind, but with managed IT, you only pay a monthly fee.
Break-fix IT leads to more breakdowns more often, and that negatively impacts your business. Managed IT gives you the peace of mind that your IT is taken care of at all times. It’s like having someone monitoring your car for issues with the engine, brakes, and so on, then sneaking into your garage to fix all the problems before you wake up in the morning—all without you having to lift a finger.
Kind of an odd analogy, but hopefully you get the point. The key is to prevent the problem in the first place through proactive action rather than suffer through it needlessly.
Want to reap the benefits of managed IT? First Column IT can help. Call us today at (571) 470-5594 to learn all about the services and benefits that power companies like yours.
